Return Policy
You may return all nondownloadable damaged or defective items purchased at Taylor Protocols Store within 30 days of the original delivery. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping costs and may be charged a restocking fee of 10 percent. No returned merchandise will be accepted without a Return Material Authorization (RMA). Email or call 1-877-355-8229 to express any concerns and obtain a RMA. If you receive a damaged or defective item, we will send you a replacement or issue you a full refund no questions asked. We will credit you in the same manner as your original payment within 2 weeks of receiving the returned item.

The following items may not be returned:
Core Values Index Assessment
Digital or Downloadable Goods

Ship authorized returns to the following address:
Taylor Protocols, Inc.
16400 Southcenter Parkway Suite 407
Tukwila, WA 98188

For questions regarding our return policy please contact us at or 1.877.355.8229.